POSITION: Integration Technical Support Engineer

LOCATION: Minnetonka, MN


XRS Corporation, the leader in mobile trucking intelligence, delivers solutions to he trucking industry to help maintain regulatory compliance and reduce operating costs. Data-driven intelligence for compliance and performance is the new competitive edge for trucking operations, and XRS is leading the trucking industry’s migration to mobile devices by offering products with no upfront hardware costs and run on smartphones, tablets and rugged handhelds. XRS has sales and distribution partnerships with the major wireless carriers supporting the U.S. and Canadian trucking industries. Through our mobile products, fleet managers, dispatchers and drivers collect, sort, view and analyze data to help lower costs, increase safety, attain compliance with governmental regulations, and improve customer satisfaction – all through their mobile devices.

The Role

Mission critical role within a fast moving integration programs team working for an industry leader in fleet telematics and driver compliance applications.  In this capacity you will contribute to and ensure the success of integrations by and with our partners via web services.  The ideal candidate will have a solid understanding and experience with web service methods, practices and implementations.  This background will position you to provide guidance, support and influence with development teams from our partner companies as they construct, maintain and update their interface clients to our APIs.  Each day will bring new challenges and opportunities for you to flex your ability to identify risk, solve problems, provide the right answers and ensure forward momentum across numerous projects and partnerships.

Required Qualifications

  • 3-5 years’ experience with web services development:
    • Web service development from both user and host perspectives
    • Web service development environments such as visual studio and .net frameworks
    • Web service troubleshooting
    • Web service verification using tools such as Postman; verify web service usage using standard statistics via SQL queries
    • Detailed knowledge of Java, C#, and other applicable web service programming languages
    • Experience with both SOAP and RESTful formats
  • Ability to interact with integration partners to help define:
    • Web service use cases
    • Web service interface specifications
    • Technical project plans and measure milestones and accountability
  • Ability to work with integration partners remotely to help them develop XRS integrations:
    • Provide example use code
    • Receive and troubleshoot integration partners code
    • Identify and correct customer account configuration errors
    • Identify and work with development to correct XRS system web service errors
    • Provide Senior System analyst with clear definition of issues or high level requirements and recommendations for enhancements and fixes
  • Able to work both independently and within cross functional teams
  • Excellent communication and interpersonal skills
  • Able to leverage additional resources through indirect management and influence
  • Willing and able to provide other teams assistance without impacting primary goals
  • Self-starter able to determine priority of work to ensure that weekly goals and objectives are aligned with overall Product
  • Management strategy for Web Services Partner Programs
  • 4 year computer science or computer information system degree with emphasis on software development
  • Able to perceive customer problems and objectives and work to develop solutions without much guidance
  • Up to 25% travel
  • Additional skill sets and specific application experience
    • Experience in Business Intelligence, Engineering or actuarial modeling / statistics would be beneficial
    • MS Access for reporting and analysis
    • MS Excel for reporting and documentation
    • MS SharePoint for project communication and status
    • MS Project -
    • MS Visio for process flow design and documentation
    • Basic SQL

If you are a dynamic, successful, driven professional, XRS Corporation is the company that will further your experience and career growth. We offer a competitive salary with comprehensive benefits.
If you are interested in applying for the position, please submit your resume to HR[at]XRSCorp.com

Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities Interested applicants should email their cover letter and resume to XRS Human Resources.